“Definitely in need of refurbishments, very dated, carpets certainly need replacing, very dirty and stained.”
Very dark and dull , beds so uncomfortable, please please replace whistling ancient kettle for an electric one, no baking trays, very disappointing, we
What did you enjoy most about your stay?
The actual location
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Grassmere walk
- Mrs Gillian Affleck, Jul 2020
We are sorry to hear you did not enjoy your stay at Pinehaven Lodge, Gillian. We note your reasons why and we shall certainly look into these further and advise the lodge owners accordingly. With that said, noting your suggestion for an electric kettle, the lodge has electric heating and an electric kettle will trip the lodge. With regard to the baking trays, we were not aware that these were missing although thank you for bringing it to our attention and we will check and replenish any missing items. We note why Pinehaven is not for you and we are sorry. For many this older style lodge that offers basic yet comfortable accommodation on White Cross Bay is an ideal base to explore the Lakes. We do have many other lodges available that would perhaps be more suited to you and should you wish to return to the Lakes we will be happy to advise you. Thank you for your review and despite all you have said we were pleased you enjoyed the location of the lodge. We do hope you will return for another lodge holiday very soon.
Property Owner