“The lodge is fantastic and is in a lovely spot whereby you get the sun on the verandah for the majority of the day.”
On the down side, the dishwasher was rubbish. We had to go & buy our own salt, rinse aid and tablets which we’ve never had to do before in any self catering property. However it still didn’t work properly, 4 separate washes of the same load didn’t clean so we ended up cleaning by hand. A minor point but nevertheless worth mentioning.
We couldn’t use the shower in the en-suite because the temperature was scalding hot, I mean really scalding hot and no matter how much we tried to alter it, it wouldn’t change.
The electric fused one night, but it was swiftly rectified by the ground maintenance team.
We appreciate as far as the dishwasher & shower go, we did not report it to maintenance because tbh we were up & out every morning.
A special mention for the wi-fi which is abysmal & needs looking at. Fortunately we were there for a complete break away so it did not effect us but I am certain other guests with children will find it extremely problematic and frustrating.
They are just minor points which need looking at.
Overall it was great value for money. We would definitely go back, we had a great week and if those points we’ve raised were all good it would have been 10/10.
Thank you for your feedback.
We are glad you enjoyed the location of Fir Tree Lodge.
We have now had a brand new shower installed, we apologise for any problems the old shower caused you during your stay.
Regarding the dishwasher, we will take a look at this when we are there next, we do provide dishwasher tablets but maybe there wasn't enough for your stay, again we are sorry if this caused an inconvenience to your stay.
There is an ongoing issue with the wifi which is completely out of our control and is in the hands of the park, we have raised this previously and are aware that despite having a new router installed the signal is not the best.
We hope to see you again soon.
Property Owner