Owls Nook Lodge | Windermere | White Cross Bay | The Lake District And Cumbria

3.5★

7 Guests
3 Bedrooms
1 Bathroom
Pets Yes
Show on map

Features

Hot tub
Off road parking
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Pub/shop < 1 mile
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

87 Customer Review(s)

Marcia
September 2024

“Me and my family stay here Sep 2024, I would not recommend a stay at owl nook the cleanliness was a zero you could tell that the lodge had not been deep cleaned for sometime, there was cobwebs on the ceiling and mould around the shower base.”

The waste system was smelling the whole lodge out to the point we were going to reception to use the bathroom. The outside seating are was full of leaves that you could tell had not been moved for sometime. There wasn’t enough crockery or seating for 7 people inside or outside. The sofa was so uncomfortable and not even the one on the advertisement. There was no information on arrival at the lodge and the contact numbers given did not work. When complaining I was unable to get through to ...

The waste system was smelling the whole lodge out to the point we were going to reception to use the bathroom. The outside seating are was full of leaves that you could tell had not been moved for sometime. There wasn’t enough crockery or seating for 7 people inside or outside. The sofa was so uncomfortable and not even the one on the advertisement. There was no information on arrival at the lodge and the contact numbers given did not work. When complaining I was unable to get through to anyone and the resort they were not able to help due to the lodge being private. I would not stay here again.

- Marcia, September 2024

Thank you for taking the time to leave your feedback. We do take all of your points on board, and they will be passed on to the relevant teams. We are sorry to hear of the issue that you experienced in trying to contact us, we will take a look at the information provided to ensure it is correct. The Lake District Lodge Holidays Owner Relations Team Property Owner
Ben August 2024

“Need working doing to the lodge, smells the damp and mould, sofa needs re newing, stains on the duvets”

- Ben, August 2024

Thank you for taking the time to leave your comments. We will ensure that they are passed onto the relevant teams. The Lake District Lodge Holidays Owner Relations Team Property Owner
Paul August 2024

“Fantastic lodge in a great location.”

Ideal for families or small group of friends. We were family of 5 (all adults) at a cost of around £1000 for 7 days, brilliant value. Oh and our springer loved it too...

- Paul, August 2024

Thank you so much for taking the time to leave your feedback. We hope to welcome you to the Lakes again. The Lake District Lodge Holidays Owner Relations Team Property Owner
Eric July 2024

“Having previously used Sykes Cottages we expected to be completely satisfied with our choice of Owls Nook, but reality did not match the pictures.”

It lacked care from the outside in, outside windows were dirty, there was hardly room to move around the bedrooms, lights that didn't work and considering there were 4 of us not enough breakfast crockery. We would definitely not return to this property.

- Eric, July 2024

Thank you for taking the time to leave your feedback. We are sorry to hear that you were disappointed with your stay. We will pass on your comments to the relevant teams. The Lake District Lodge Holidays Owner Relations Team Property Owner
Kate July 2024

“Since you ask for my opinion here it is….”

, 1. the ‘lodge’ is opposite a Dilapidated lodge , making the view on the ‘patio’ unsightly. 2. the hot tub area is at the back of the lodge near the bins and surrounded by bushes with lots of debris in plain sight, old mop, bottles , cans, old wooden door , horrible smells, flys and potentially rodents as my dog would not settle and there was movement in bushes. 3. the toilet when flushed makes the most horrendous sound which went on for 35 seconds each time, maintenance were unable to fix during our stay 4. the sofa has collapsed and is not fit for purpose, maintenance could obviously not resolve this issue 5. the outside of the property is unnecessarily dirty, needs a good jet wash and the wooden railings have not seen paint on years , even the small touches like hanging basket were full of weeds 6. there is an unclean smell which has been disguised by sickly plug inns. 7. the front door sticks, and there areas of damage in the lodge that should be addressed , I.e broken furniture that could easily be repaired. 8. there are not two decent parking spaces as advertised, if you take two cars you have to strategically park them very close together. Ok, so my experience, we stayed here for two days to celebrate a 70th birthday , we arrived on a Monday to a stone cold hot tub so I called Sykes. The engineer arrived and said the hot tub was too full ( nothing to do with us) and should have been turned on hours ago, he appeared to be blaming his colleague for this. So despite us only arriving at 4pm as this was the check in time we were told the tot tub would take 5-6 hours to heat, needless to say we never got chance to use the hot tub on day one so we were super disappointed as we were only there for 2 days. Plan B was to sit on the patio, however the view of the dilapidated lodge was so unsightly I might as well have taken my 70 year old mum to sit on the car park of the local tip. Plan C was to move inside however the sofa does not seat 6 so then you have to move wooden uncomfortable dining chairs into the living g area, and those sitting on the sofa are equally uncomfortable as the sofa has completely collapsed. Each time someone goes the loo and flushes you get 35 seconds of what sounds like a plane about to take off! This is very disturbing especially through the night. In The first 24 hours I had maintenance in to …. 1. fix the gate as the bolt fell off due to rot and I didn’t want dog to escape 2. To sort the freezing cold hot tub out but the outcome to this was to wait 5-6 hours! 3. To change a flickering light bulb in the lounge above the tv. 4. To look at the collapsed and very uncomfortable sofa 5. To try and fix the horrendous sound coming from under the sink which they could not. Needless to say I had the worst time , hated every minute ,so much so I packed up on night two and left the property at 7am on the Wednesday morning grateful I’m going to get home , can’t believe they are charging £800 for two nights For this less than adequate holiday ‘lodge’ and my poor mums birthday a disaster.

- Kate, July 2024

Thank you for taking the time to leave your feedback. We are very sorry that you did not enjoy your stay. We do take all comments on board, and please be assured that they have been passed on to the relevant teams. We understand that our Customer Relations Team are in contact with you. The Lake District Lodge Holidays Owner Relations Team. Property Owner
Matthew July 2024

“You know what; we had a great holiday.”

Couldn’t beat the positioning, couldn’t beat the facilities. The property it’s self just feels ‘tired’ though. It wasn’t clean - nor did the place have the gear for us to clean it ourselves (Hoover is broken and no mop/bucket etc). The second bedroom couldn’t have had clean sheets, there was hair all over it. Mould in some of the rooms. It wants some money spending on it basically. We’ll go to the same location again, but we’ll probably pay more and go for something more modern next time around

- Matthew, July 2024

Thank you for your feedback. We are pleased that you had a good holiday. We do take all comments on board, and they will be passed on to the relevant teams. Thank you The Lake District Lodge Holidays Owner Relations Team Property Owner
Scott June 2024

“Our holiday was cut short due to stench and filthy matresses in 1 of the rooms.”

Overall the property was unsafe to stay, dampness, mold in another room. Disgusting and disappointed. Currently waiting on a response to get a refund. Will take matters further if need be. Got twin girls who are still traumatised from sleeping in beds, and talking about smell. Not happy so far with Sykes or Owners response.

- Scott, June 2024
Nicola May 2024

“This lodge looked a lot bigger in photos and the sofa is not big enough for everyone when the lodge is at full capacity.”

However there was everything we needed inside and the inside of the lodge was clean. The outside decking, chairs table etc need a good power wash, a lot of it has turned green. The hot tub was great. The facilities on the site were also great. One let down was there was a very bad smell as soon as we entered the lodge, like sewage. You could smell it from the bathroom, kitchen and outside near the hot tub. We did phone the out of hours number and someone came quickly but couldn’t find where the smell was coming so only gave us odour neutraliser,

- Nicola, May 2024
Henry April 2024

“We were a party of three adults and four children and thoroughly enjoyed our stay.”

The lodge had everything we could need to make our stay comfortable. The hot tub was a little luxury and beds were very comfortable. Thank you for a lovely stay .

- Henry, April 2024
Sui March 2024

“General hygiene was fine but we did find furnishings that were either old and stained even some mould.”

Also, we could have done with a mop to clean the floor but there was none within the apartment. Lastly, the utensils needs replacing.

- Sui, March 2024
Alex February 2024

“We had a lovely stay at the lodge.”

It was very clean and tidy. The beds were super comfortable and the hot tub was one of the best we have had. The temperature was perfect. The only downside was the sofa. It was covered over with blankets to cover up a stained grey corner settee which was very used and uncomfortable and not big enough for more than max 5 people at a push. Saying that though apart from that it was a fabulous stay and we would definitely book again.

- Alex, February 2024
Joanne November 2023

“We all absolutely loved it, after reading previous reviews i was expecting the lodge to be tiny and unwelcoming but it was absolutely not, it was lovely and cosy it was clean and very comfortable.”

There was 7 adults and we didn’t feel cramped at all, the hot tub was a bonus and was used every day, the only negative we had was there was only one bathroom but we made it work. It was so lovely of them to leave us fresh towels and the little things like washing up liquid, clothes and bags. We will definitely book this lodge again

- Joanne, November 2023
Shaun November 2023

“As previously reported, the door to the property is difficult to lock/unlock as it appears to be misaligned with signs of previous maintenance apparent.”

The main issue with the comfort points to the sofa which is uncomfortable at best, however the beds were very comfortable. There was an overhead bed light in the first bedroom which didn't appear to be working also and the handheld part of the shower system leaks slightly when in use. These points aside, the property was well maintained and made for a welcome week away for myself and my family.

- Shaun, November 2023

Thank you for your feedback. We have reported the issues with our maintenance department to investigate. We are glad that you enjoyed the property and all that the area has to offer. Lake District Lodge Holidays Owner Relations Property Owner
Maureen October 2023

“Advertised for 7 people but really not enough room, we were 4 adults and 3 children and very crammed.”

Lodge bedrooms rather tatty with paper coming off wall. No outdoor lights working at hot tub area. (Despite asking for this to be addressed) Would not recommend this lodge for more than 4 people.

- Maureen, October 2023

Thank you for your reply. I am sorry that you did not find the property to standard but can confirm that our maintenance team did attend and replace the light by the hot tub area. Owner Relations Team Property Owner
Hollie October 2023

“Amazing property, really clean had everything we needed, really close to ...”

Amazing property, really clean had everything we needed, really close to reception and main complex, fantastic onsite activities for the kids couldn't fault it will defo stay again

- Hollie, October 2023
Laura September 2023

“We were comfortable and enjoyed our weekend overall, facilities were decent.”

I would recommend however that the property was spruced up a bit, it’s looking very tired. Cleanliness wasn’t great either, dead flies all over the ceiling in the bathroom, a Coke can full of cigarette butts left by the hot tub presumably from previous guests, deck not swept etc. Expected more for the price, which was too high

- Laura, September 2023

Thank you for your comments. We apologise for the cleanliness issues that you found, but would like to add had we been made aware, we would have attended to resolve. We will make our Housekeeping Team aware, and ensure that our high standards continue to be met. We take all comments on board. The Lake District Lodge Holidays Owner Relations Team Property Owner
Carol September 2023

“We have stayed at this lodge before, and it was OK.”

This time we were disappointed. The lodge needed a good deep clean outside,windows,doors, cladding and decking was dirty and grimey. Hot tub was cold and the edge was quite grubby. There was a smell of block drains inside and no mop.

- Carol, September 2023

Thank you for your feedback. We are sorry that the lodge was not to standard, this is something we take seriously and all your comments have been passed on. The owner relations team - Lake District Lodge Holidays Property Owner
Kozelah August 2023

“We had a lovely stay in this lodge.”

Good location and very ckean. The site itself is beautiful and staff very friendly. The restaurant and bar again staff very good and food is good quality. Just loved exploring the Lake District. The outside lighting near hot tub does not work but the maintenance team were helpful but it needs the owners to sort this. We will return.

- Kozelah, August 2023

Thank you for your kind comments. We are pleased to see that you had a lovely stay. We will ask our Maintenance Team to take another look at the outside lighting. Thank you The Lake District Lodge Holidays Owner Relations Team Property Owner
Victoria August 2023

“Lovely location, but very tired lodge, 2 of the bedrooms had damage to the ...”

Lovely location, but very tired lodge, 2 of the bedrooms had damage to the walls, the dressing table chair is broke the base comes away from the seat, the draw front at the dressing table missing, windows blown, out side of lodge was filthy, the floors was dusty and still had hair all over them, kitchen was gruby, sofa and beds not very comfortable, utensils in the kitchen either damaged or missing, the deck where the hottub was right next to the bins, so your plagued by flys, generally the bin area was awful rubbish all over the floor had to see sight reception about it being cleaned up, and no privacy while in the hot tub,

- Victoria, August 2023
Shelley July 2023

“We were a bit apprehensive due to the other reviews, however we had a lovely stay.”

The lodge was clean, beds comfy, once the hot tub heated up it was so hot, we all loved it after a day in the water. Can’t fault it for the price we paid.

- Shelley, July 2023
Amanda July 2023

“I feel a lot of the recent reviews have been a bit unfair.”

I was a bit reluctant to book at first because of them but I am glad I did. The lodge itself is a bit tired, but it is clean and well equipped. We where a group of two adults and three teenagers so was plenty of room,but think would have been a bit of a squeeze with 7 ! I did not experience any discomfort with the couch and the beds where really comfortable. We did cook while we where there and instructions of how to use the hob and cooker would have been useful but we worked it out after a while. The hot tub was great we used it lots. It was clean/hot and roomy and was maintained everyday by a member of staff . We had no issues with the proximity of the bin shed that has been mentioned in some reviews in fact if it wasn’t mentioned I wouldn’t have known it was there !! The park is great the pub/restaurant is very dog friendly and nice we eat there a few times. We got passes to use the pool but only used it once but it was ok. There is a bus stop just outside the park to take you to Ambleside/Windermere/Kendal and beyond but be aware they only run until about 8/9 pm. Overall we had a lovely chilled holiday and I would recommend Owls Nook Lodge.

- Amanda, July 2023

Thank you for your feedback. We are glad you enjoyed your stay with us at Owls Nook Lodge. We value your feedback and appreciate your comments. We hope to welcome you back in the future. The owner relations team - Lake District Lodge Holidays Property Owner
Deborah June 2023

“I have previously phoned on the day of arrival to advise that this 'Owls Nook' lodge was exceptionally shabby.”

I spoke to a young guy called Luke and followed up with photos. I have had NO response at all. The lodge was very, very tired, wallpaper falling off inside, large cobwebs in corners. dirty and blown windows. Cramped for space. Outside was worse.... whilst it had a hot tub as advertised, this was not a pleasant experience, the lodge is next to the public bins and then a view of the dilapidated shed right next to the tub, meant flies everywhere and a grubby view. The lighting on the deck was filthy. I am surprised you even advertise this lodge. I am more surprise that you didn't even respond to my complaint but you did send me a message to say... We hope that we have now resolved your situation, with reference number COR-325466-CF

- Deborah, June 2023

Thank you for your feedback. I am sorry that you found the property not to right standards and this will be relayed to the housekeeping. Your booking was for two people when the property sleeps seven, as you can understand, each guests needs are different. Lake District Lodge Holidays Owner Relations Property Owner
Kerrie May 2023

“Lovely park set in a beautiful part of the Lake District.”

Up on first glance of the lodge it stood out from the rest in row, it’s tired, old and in need of a little love, the exterior is worn and could do with a little updating. The hot tub too, bit grubby and put family members off going in completely. Inside on arrival there was a very strong sewerage smell in the bathroom, I contacted Sykes who sorted this fairly swiftly. Inside the kitchen is lovely well equipped everything available. As previously read the reviews I’m sorry to say the sofa is uncomfortable, smells slightly too. The beds were ok and everyone slept well until our 2 days before due to leave the sound of mice or rats noring underneath the lodge in the middle of the night, this Completely put us off and we left a day early. There is a bin store next to the lodge and quiet often would see both mice and rats running around, I understand this is to be expected with water and bins but it seems to be a problem. Overall we had nice stay however wouldn’t book this particular lodge again.

- Kerrie, May 2023

Thank you for your comments. We take all comments on board. Thank you. The Lake District Lodge Holidays Owner Relations Team Property Owner
Gemma May 2023

“Lovely stay and park however, There was a couple of issues which I think you should address 1.”

The smell of raw sewage in the back bedroom was really bad (luckily we didn't have to sleep in that one) 2. There was a lot of black mould in the cupboard where the hoover was, which you could smell throughout the lodge 3. The "tiles" in the shower were slightly lifting in places 4. Maybe cleaning behind the cushions on the sofa would be a good idea as I put my hand down the back to look for my little girls dummy and there was a piece of god knows what down there. Other than those we had a wonderful stay thank you

- Gemma, May 2023
Eleanor May 2023

“Me and my partner booked to stay here for 4 days Monday to Friday in May.”

Cabin was lovely and clean and communal rooms were big. Advertises it sleeps 6 adults but honestly feel like it would've been quite tight with 6 people in, but for just us two it was fine. Living/kitchen area was spacious and very modern. The highlight for us was definitely the hot tub, which is available to use between 10am-10pm. The site itself has a pub/restaurant but it is on the pricier side. Location is great, only a short car or bus journey to Ambleside and Windermere and there are bus stops just outside the site gates. There are pool facilities but we didn't end up using them as the hot tub was enough for us. Only downside was the wallpaper was peeling a bit on two of the bedrooms. I'd definitely recommend this lodge for someone visiting the lakes for the first time (like us) or just fancying a relaxing hot tub stay.

- Eleanor, May 2023

Thank you for your comments. We are pleased to hear that you enjoyed your stay. We take all comments on board. The Lake District Lodge Holidays Owner Relations Team. Property Owner
Karen May 2023

“Lovely lodge in a great location, definitely looking to return”

- Karen, May 2023

Thank you for your feedback. We look forward to welcoming you again. The Lake District Lodge Holidays Owner Relations Team Property Owner
Julie April 2023

“That sofa is very uncomfortable and echoes reviews of previous people you shouldn’t have furniture that you wouldn’t have in your own house it’s worn you can feel wood on the armrest we all had backache of an evening watching a film.”

The mattresss we all felt were fine they are in the middle not firm or soft The cleanliness wasn’t great could do with a deep clean around windows, towel radiator etc Overall tho is a lovely place to stay had a lovely time I just wouldn’t recommend as this place needs some tlc and for the love of god a new sofa

- Julie, April 2023

Thank you for your comments. We are pleased to hear that you enjoyed your stay. We take your comments on board, and we will ask our Maintenance and Housekeeping Teams to look into this to ensure that our high standards continue to be met. Property Owner
Yvonne April 2023

“Enhoyed the stay.”

Hot tub was a lovely extra. The inside of the lodge was good with everything we needed. Quiet park. Only downside was outside needed a bit of TLC and the sofa wasn't very comfy. Overall enjoyed our stay

- Yvonne, April 2023
Pauline April 2023

“The beds were very uncomfortable.”

The sofa was also very uncomfortable. The area near the hot tub had not been swept.

- Pauline, April 2023

Thank you for your comments. We do find that mattresses, beds and sofas are down to personal preference. Thank you. Property Owner
Erin April 2023

“We had a lovely time at the lodge the children really enjoyed the hot tub and we found everything was as it said it was and at a great price!”

- Erin, April 2023

Thank you for your kind feedback. We are glad to hear that you enjoyed your stay at Owl's Nook and the hot tub! We hope to welcome you back again. Property Owner
Mark April 2023

“Location was ideal.”

Lodge was not clean. Beds and bedding substandard...spare pillow had black mould ,mattresses well passed their sell by date with springs protruding in top bunk bed. Double glazed window panes at the front of the Lodge failed adding to the overall unkempt appearance of the Lodge. Wanted to take advantage of the swimming pool on sight only to be told no further bookings were being taken until after our leave date, very disappointing. Would revisit the site but not this particular Lodge.

- Mark, April 2023

Thank you for your comments. We will pass on your comments to our Housekeeping team to ensure that our high standards continue to be met. Lake District Lodge Holidays is a separate company to the park, but we will pass on your comments. Thank you. Property Owner
Anne-marie March 2023

“A nice caravan which was lovely and clean and had everything we needed.”

It was warm and smelled fresh when we arrived after a long journey. But the bed in 3rd room had springs jutting out on it and was really uncomfortable. All the bed linen was bobbly and even stitched up in places - definitely needs a refresh. We had an issue with the smart TVs in the bedrooms which was resolved really quickly. The park was fab and the staff in the restaurant/bar were super friendly. Thanks for a lovely stay

- Anne-marie, March 2023

Thank you for your kind feedback. We are glad to hear that you enjoyed your stay. We have passed on your comments to our Housekeeping Team. We hope to welcome you back. Property Owner
Samuel February 2023

“We had a greet break away, booking was easy, location is amazing.”

Owls nook was lovely and clean and hot tub water was changed before we arrived. There are a few bits that are a bit dated that could do with some attention but I guess that reflects in the price. Other than that very happy and it was really quiet (end of feb) which was nice and relaxing.

- Samuel, February 2023

Thank you for your kind feedback, we are glad to hear that you enjoyed your stay. We hope to welcome you back again. Property Owner
Claire February 2023

“We’ve holidayed through Sykes for a number of years now and I like to go by my own judgement on the property we rent and not be put off by reviews.”

However, I can honestly say that this was the most disappointing stay we’ve ever had. We arrived late and went straight to the site restaurant which was fab. My son went to get into bed to discover blood on the quilt cover. Clearly the bed hadn’t been changed and considering the late check in time of 4pm I very much doubt that any of the beds had been changed. Sykes assisted us the following morning and I asked for all beds to be changed. Sykes contacted me back to say that someone was coming out to change the one soiled bed. Not at all impressed with this. The hot tub was cold till the second night. I appreciate that it’s cleaned out but to have already wasted a whole day was disappointing. It was never ‘hot’ and after half an hour you had to get out as it definitely wasn’t warm enough to stay in. The third day we were having my daughter come but had to turn her away due to the stench coming from the boiler cupboard in the smallest room ( with the bunk bed) it smelt like the sewers and was awful. On the day we arrived the window in that room was open and we couldn’t understand why, now it was obvious. I contacted Sykes and they said they’d send someone out but it wasn’t worth it as we were going home early. A real disappointment in all. The couch needs replacing as it’s so un comfy and the lodge could do with a clean outside.. I don’t think this lodge is big enough for 7 people though as it was a bit of a squeeze. A shame really as it could have been nice

- Claire, February 2023

Thank you for your feedback. We take all comments seriously and we will be looking into this further. Property Owner
Hannah October 2022

“We rented this property based on its close proximity to the lake, pet friendliness and having the hot tub.”

It met those expectations perfectly. In general the property presents really well, it is absolutely perfectly located. The staff on site as well as the online customer service team were all fantastic and I can not fault them. We enjoyed using the on-site swimming pool and walking through the woods and along by the lake. You can walk along the road as well and there is a huge play park for the kids. It is a short 15minute drive to Rydal Caves which I highly recommend. The hot tub was great when we got in, the handles were not attached which if you were a single person would make it hard to open. Luckily my partner was able to open it. Inside the beds are in desperate need of replacing, very uncomfortable as was the sofa. There is water damage in the lounge and bedrooms. The fire in the front room does not function, one of the buttons is just glued on. The drains are backed up so there was an almighty stench daily in the property. Predominately in the back bedroom and bathroom. The kettle was broken. I reported the issues via email and I was so impressed by the response of Fran from customer service who replaced the kettle straight away and called me to go through my other concerns which she was following up with the owners. She really was fantastic and we are so grateful. The property isn’t bad, it’s just tiered and needs a few little modifications. Wonderful location.

- Hannah, October 2022

Thank you for your feedback. We are glad to hear that the lodge met your expectations, and that you found our staff to be helpful. We were sorry to hear of the issues that you found at the property but we are glad that we were able to assist you, and also that we were able to replace the kettle for you. We hope to welcome you back to the Lake District again. Property Owner
Matthew July 2022

“We have stayed here before and it is a lovely spot.”

The lodge itself would benefit from a little updating, nothing major but there is a nasty dint/gouge in the shower wall and the bedroom blinds are a little tired and in need of replacement. The proximity of the lodge to the bins (especially the hot tub, which just becomes unpleasant when you're being bombarded by critters) causes a real issue with flies so perhaps providing some repellant candles or something of that ilk would help - we ended up buying buying a fly swatter. All in all, we love it at White Cross Bay (I must be about our tenth stay there) and enjoyed our break. Although probably not at this specific lodge, I hope we will return in the future.

- Matthew, July 2022

Thank you for your feedback, we are pleased to hear you enjoyed your return to Owls Nook Lodge. Thank you for your recommendations, we will certainly take them into consideration. We look forward to welcoming you back in the future. Property Owner
Diane July 2022

“The blinds in the 1st bedroom did not open and close properly we had to just tie them up and the big blind in the small bedroom would not open at all which made the already dark room very dark.”

Extractor fab in toilet needed cleaned and did not work properly which caused a smell. The living area looks like it was recently refurbished but was not big enough for seven people

- Diane, July 2022

Thank you for your feedback. We will pass the comments on to the relevant teams to look into the matters that you have noted. We hope that you would stay with us again in the future,. Property Owner
Sharon June 2022

“Had a great stay.”

The lodge was very nice. And hot tub was great although situated in wrong place mainly in shade with lots of flys and insects landing in it. All the bedrooms are very tight but workable, the kitchen didnt really have utensils needed. No sissors or sharp knife no pizza cutter. A slow cooker wud be perfect aswell. Saying that we wud return tomoro.

- Sharon, June 2022

Thank you for your feedback. We are glad to hear that you enjoyed your stay at Owl's Nook. Thank you for your recommendations- we will pass them onto the owners. We look forward to welcoming you back again. Property Owner
Dave May 2022

“Had brill time at owl Nook been to there 3 times shame we couldn't get the same again at owl Nook clean and tidy hot tub brill.”

We be back again we had lovely time

- Dave, May 2022

Thank you for your feedback. We are glad to hear that you enjoyed your stay at Owls Nook, and we look forward to welcoming you back again. Property Owner
Lynn May 2022

“Beautiful lodge in a fab location.”

Very clean with everything you could need, we loved our stay and will definitely book lodges with you again. The only comment would be the blinds in the bedroom, they are very difficult to use and if children there could be dangerous! A little more storage maybe needed in bunk bed room as wardrobe is boiler.

- Lynn, May 2022

Many thanks for your valued feedback, this is very much appreciated. We are delighted to hear that you enjoyed your accommodation and lodge location. We have noted your comments regarding the blinds and storage facilities and are grateful for you bringing these areas of concern to our attention. We will look into both these points as soon as possible. We do hope you will decide to visit again and look forward to welcoming you back in the future. Property Owner
Claire April 2022

“Lovely lodge, we loved staying in it, very clean and loved relaxing on the varanda and in the hot tub.”

The lounge & kitchen area were lovely (nice surprise to find a new sofa!) The bedrooms, however basic, suited our needs fine. Had a few issues with the blinds in the bedrooms, would’ve found curtains easier. Perfect location with easy reach to facilities.

- Claire, April 2022
Kathryn March 2022

“Lovely lodge, spotless, fab location.”

So peaceful and relaxing. Perfect short break.

- Kathryn, March 2022

Thank you for your valued feedback. We are happy to read that you enjoyed your stay. We do hope you will return to enjoy another wonderful stay. Property Owner
Andrea December 2021

“Although we had a lovely stay at Owls Nook, we won’t be returning to this lodge when there are more modern, bigger lodges for the same price.”

The lounge, kitchen and bathroom had been refurbished and looked nice but the bedrooms need a complete overhaul. Having said that, the sofa has seen better days and ruins the refurbished look. The smell of damp from the wardrobes meant we had to leave doors open all of the time to ensure our clothes didn’t smell, the blinds were mostly broken and the quality of the bedding was awful. The duvet covers were all bobbly and there was a drawer missing from one of the bedrooms. The hot tub was lovely although the fairy lights were hit and miss if they would work making it a dark area at night. The wifi was non existent - we couldn’t access the Amazon prime or Netflix on the TV as the wifi didn’t work. This didn’t ruin our stay but in this day and age, it should work.

- Andrea, December 2021

Thank you for your valued feedback. We are glad to hear that you had a lovely stay at Owls Nook. Thank you for your recommendations regards the sofa. The Maintenance Manager will look into the damp, blinds and outside lighting and the Housekeeping Manager will look into the quality of bedding used. The Wi-Fi is complimentary from the park, some lodges do have their own independent Wi-Fi so this may be looked into next time. We do apologies for any inconvenience caused. We do hope you will return to enjoy another wonderful stay. Property Owner
Paul November 2021

“We have stayed at White Cross Bay many times, in a few different lodges but have never experienced damp as bad as at Owls Nook.”

The bedrooms had a terrible smell of damp, as soon as you open the doors and clothes, that had been in the wardrobe and drawers, smelt awful. A couple of things missing from the kitchen that would have been useful, a small vegetable/chopping knife, a measuring jug and a different potato peeler, the one in the cabin was like a weapon of torture. Somewhere to store coats would be good too as we had to hang wet/damp coats on the bedroom door, which didn't help with the already damp area. Good points were, the hot tub was lovely and lit up nicely on an evening, the shower was really nice and had good water pressure and the location was nice and quiet.

- Paul, November 2021

Thank you for your valued feedback. We will pass the damp issue onto our Housekeeping Manager and we apologies for any inconvenience caused. We look forward to welcoming you back in the future. Property Owner
Davina October 2021

“Loved our stay and will be booking again.”

- Davina, October 2021

Thank you for the great comments, Mrs Sheffield. We are delighted to hear you loved your stay and look forward to welcoming you again. Property Owner
Andrew October 2021

“The Wi-Fi situation could be improved significantly.”

As the world moves forward Wi-Fi is becoming more and more important to people and some people may need to work whilst on holiday now. I’d suggest an independent Wi-Fi system is installed on each cabin.

- Andrew, October 2021

Thank you for your feedback. The WIfI at the lodge is complimentary from the park and we apologise for the inconvenience this may have caused, some lodges do have their own independent WiFi so this may be should be looked at next time. We look forward to welcoming you back. Property Owner
Audrey September 2021

“The cafe you have some of your staff were rude a part from that every thing was ok”

- Audrey, September 2021

Thank you for your feedback, we are sorry to hear of your experience in the restaurant. We shall pass this to the parks management for their knowledge. The staff and the facilities are outside of our control as the park is a different company to us. That said, we do hope you enjoyed your stay in Owls Nook and the lodge had everything you needed. Property Owner
Diane September 2021

“Nice clean lodge, but mattresses and pillows need renewing, mattresses very thin and hard as are the pillows, resulting in an uncomfortable nights sleep.”

Bathroom could benefit from a shelf in the shower as had to put shower gel etc on floor.

- Diane, September 2021

Thank you for your feedback, we are glad you enjoyed your stay. We do find comfort to be a personal preference, however, we have made the owner aware of your comments. Thank you for bringing it to our attention. We do hope you will return to enjoy another stay with us. Property Owner
Chris August 2021

“Lodge was great - we noticed some negative comments about cleanliness prior to going but it was very clean and modern kitchen etc.”

Hot tub was a bit cold on arrival but warmed up and worked perfectly. Good facilities. Could do with an extra key for a lodge of 7

- Chris, August 2021

Thank you for the review, Mr Taylor. We are so pleased to hear you enjoyed your stay at Owls Nook. This comfortable three bedroom holiday lodge is in a great location, perfect as a base from which to explore the Lakes. Noting you would like another key, we shall suggest this to the owners - thank you. We look forward to welcoming you again in the near future. Property Owner
Natalie August 2021

“The lodge was lovely and the hot tub a real bonus to be able to relax in the evenings .”

The only negative I can comment on was dirty kitchenware in the cupboards that we needed to clean before use but this did not detract from the enjoyment of our stay. Excellent communication from Lake District Lodge Holidays - would book through the company again.

- Natalie, August 2021

Thank you for your feedback, we are delighted to hear of how much you enjoyed your stay. Owls Nook has recently been refurbished throughout and the owners have made it a real home away from home. We are sorry you found some of the kitchenware not cleaned to our usual standard, we shall certainly pass this to the independent cleaning company to make sure it does not happen again. That said, we are glad it did not impact your stay too much and we do hope you will return. Property Owner
Bonnie-mae August 2021

“The lodge was lovely!”

Very clean and tidy. The beds unfortunately were not very comfortable and the walls super super thin but I guess that's what you expect from a chalet. The hot tub was lovely but extremely difficult to get in and out. Overall it was a positive experience though, everything was there that we need and the dishwasher was an excellent extra that was very needed! Who wants to wash up on holiday!

- Bonnie-mae, August 2021

Thank you for leaving a review, Mrs Allcock. Whilst delighted to hear you had a positive experience we are sorry that you found the beds not to your liking and the hot tub a little difficult to get in. We shall follow up on all you have said and advise the owners accordingly. Thank you for letting us know that you otherwise enjoyed your stay and we hope we welcome you again in the near future. Property Owner
Margaret August 2021

“Please refer to case reference cor 224567 CF.”

A full written complaint is being submitted. Suspected gas leak at property and all gas supplies had to be closed. Leaving us with no hot water or heating for our first day and half of holiday.

- Margaret, August 2021
Matthew July 2021

“It would be useful to have a working vacuum cleaner so that we can maintain upkeep of the property over the course of our stay.”

- Matthew, July 2021

Thank you for making us aware and we shall check this on the next changeover day. We hope that you otherwise had an enjoyable stay and will consider returning in the near future. Property Owner
Gary July 2021

“We had a fabulous 7 nights at Owls Nook.”

On arrival we were surprised to see a brand new kitchen! Very nice. Hot tub excellent and the storage shed was perfect for our 4 bikes and kit. The only negatives of the stay were the lack of Wi-fi - even though a router is present in the lodge with the password. Couldn’t connect and I phoned Sykes how promised to look into it and come back to me - they didn’t. Even tthe Wi-fi at the Boathouse is poor unless you are sat in the middle of the venue. When the mobile phone signal is so weak too (3 and o2), the Park really needs to invest in upgrading this and supplying all lodges. It really should be a pre-requisite these days. Other than the Wi-fi - a great time has by all.

- Gary, July 2021

Thank you for your review on Owls Nook a privately owned lodge, we are pleased to hear you had a wonderful stay. The WIFI is a complimentary service provided by the holiday park (Parkdean Resorts) which is only suitable for page browsing and sending emails. Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to. We have brought the issue of the reliability of this service to the attention of the Park Management who are looking into this further. Property Owner
Mr Paul Kennedy Oct 2020

“Was nice 3 nights stay all clean and tidy good location hot tub was lush good food on onsite bar would stay again What did you enjoy most about your stay?”

Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk to windemere

- Mr Paul Kennedy, Oct 2020
Ms Victoria Taylor-rowe Oct 2020

“The Owls Nook was in a quiet nice location, easy to find.”

Very close to the Tree Top Trek which was great. The lodge was basic but absolutely fine. We cooked just like we would at home, had everything you would need. The hot tub was great! Everywhere was very quite like the pub/restaurant and our dog was very welcome in there which was good. We had a lovely time! What did you enjoy most about your stay? Hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Tree Top Trek

- Ms Victoria Taylor-rowe, Oct 2020
Miss Jenny Mooring Aug 2020

“Lovely holiday, the kids loved their daily hot tub session!”

Thank you! Clean, lovely lodge, clean hot hot tub. DVD player didn What did you enjoy most about your stay? How hot and clean the hot tub was What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walks out to coniston copper mines

- Miss Jenny Mooring, Aug 2020
Mrs Kelly Gill Aug 2020

“Ok so it What did you enjoy most about your stay?”

Exploring the area. Quiet site What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The castle (can?t remember the name)

- Mrs Kelly Gill, Aug 2020
Mrs Katie Jamieson Jul 2020

“Recently home from a 4 night stay in Owls Nook.”

The lodge was really nice and in a fantastic location. Park seemed quite quiet although amenities were open and other guests were being very respectful of social distancing. We were all very comfortable in the lodge and most things we needed were provided. I would ensure you bring your own hand soap, washing up liquid and extra dishtowels. We used the hot tub every day and although there was a small issue on the first night this was dealt with really quickly and efficiently. Thank you for that! My only recommendation would be to provide an additional bath mat as all 5 of us were in and out the shower regularly and it got really wet after the first day or two and was difficult to dry! What did you enjoy most about your stay? The hot tub and fantastic location! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Visit Ambleside

- Mrs Katie Jamieson, Jul 2020
Mrs Donna Muirhead Jul 2020

“Had a terrible stay from start to finish.”

Beautiful location. Great holiday park, but terrible lodge. I have already spoke with someone regarding this. Pictures will follow. What did you enjoy most about your stay? Location. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake Windermere and surrounding areas.

- Mrs Donna Muirhead, Jul 2020

We very much regret you have had such a poor experience in Owls Nook Lodge, Donna. Whilst we await photos of the issues raised, we hope that our response so far has been to your satisfaction. Thank you for letting us know and we are sorry that a number of things were not right for you. We look forward to hearing back from you soon. Property Owner
Mrs Linda Ward Jan 2020

“We stayed here for a week as a family of 5/6 (6 for one night luckily) for new year with 2 other families staying in other lodges.”

On arrival the lodge was dirty. First thing I did was sweep the floor and go to the on-site shop for cleaning products and to clean the windows (could barely see through them with all the dirty marks on them). On making drinks the glasses were filthy and had to be washed before being used, on further checking all the dishes were dirty with bits of food stuck to them. Utensils were minimum, knives were useless. Laminate flooring throughout but no mop. Went to use the ironing board it fell to pieces, phoned the maintenance and they brought mop and new ironing board. There was a note from the team to let us know we needed to keep checking the boiler pressure as it keep dropping. All the wardrobes smelt damp. The 3rd bedroom was tiny, you have to climb over the steps for the bunk bed to get to the bottom bed, no wardrobe (boiler in there) tv smallest in memory of man. Bathroom was best room in lodge but still wasn What did you enjoy most about your stay? The location and park What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A boat trip

- Mrs Linda Ward, Jan 2020
Mrs Kirstie Love Jan 2020

“We spent 3 nights at Owls Nook Lodge in the run up to Christmas, we were very pleasantly surprised at how cosy and clean the lodge was.”

Our first time at the lake District and I'm sure we will be returning. Have recommended to all my friends and family and plan to rebook this year. What did you enjoy most about your stay? Location and listening to the owls on an evening What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The lake

- Mrs Kirstie Love, Jan 2020
Mrs Carol Bianchi Dec 2019

“Lodge was clean & mostly comfortable, mattress on beds not the best & pillows read hard,.”

We missed having a glow from the fire, & bulb out in standard lamp too (no replacement. We enjoyed the hot tub- although it look as though here was a door to the lodge beside it, you actually had to walk round to the front (in freezing temperatures). It was fairly well equipped, but luckily we brought our own Yorkshire pud tins for our What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Visit to Bowness on Windermere

- Mrs Carol Bianchi, Dec 2019
Mrs Kathleen Carr Dec 2019

“A lovely park, great facilities, nice hot tub, only gripe was the awful, uncomfortable mattresses on every bed, even our 3 year old could feel the springs.”

Two problems, one rectified (blocked toilet from previous occupant) and heating/boiler problem not sorted during our stay. What did you enjoy most about your stay? The location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Visit Ambleside

- Mrs Kathleen Carr, Dec 2019

Thank you for your review, Kathleen and raising a few things with us. We were sorry to hear you had a few niggles during your stay. The lodge owners have been made aware and will look into all you have said. Thank you, and please accept our apologies for any inconvenience caused. On a better note, we were pleased to hear you enjoyed the location, and of course the hot tub - A delightful way to relax! Property Owner
Miss Lauren Beck Sep 2019

“Everything was clean when we arrived!”

Lovely warm homely and comfy accommodation and furnitures. Would definitely recommend staying here! What did you enjoy most about your stay? Warm and cosy at night What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Windermere on bowness boat cruises

- Miss Lauren Beck, Sep 2019
Miss Lucie Morrison Sep 2019

“So many problems with the lodge such as it wasn What did you enjoy most about your stay?”

The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat trip

- Miss Lucie Morrison, Sep 2019

Thank you for your review Lucie, we are very sorry to hear you had a number of issues during your stay. We take on board all your comments and will look into these in more detail. On a more positive note, we are pleased to hear you enjoyed the hot tub! Perhaps we will welcome you back in the future, maybe in one of our other lodges? Property Owner
Mr Matthew Emery Sep 2019

“My wife and I had a wonderful stay at Owls Nook in mid September with our dog.”

We loved the location of the park and it was amazing being a stones throw from Lake Windermere. The site is ideal for exploring the Lake District. The lodge itself was excellent value for money; cosy, clean and everything you could need. The hot tub was perfect for relaxing in after a busy day exploring. Would definitely recommend. What did you enjoy most about your stay? The location and the hot tub! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We really enjoyed the boat trip to Ambleside from Bowness.

- Mr Matthew Emery, Sep 2019
Mrs Shirley Timmons Sep 2019

“Everything about our stay was hassle free from check in to check out.”

The staff were lovely and helpful and the clubhouse was a great base for our adventures in the Lakes. The lodge was in a lovely peaceful surrounding and had everything we needed for our stay. What did you enjoy most about your stay? Location and site amenities. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We loved walking and had the pleasure of taking our dog with us on our trip, Ambleside and Bowness were both lovely places with lots to see and do.

- Mrs Shirley Timmons, Sep 2019
Mrs Margaret Macduff Jul 2019

“Had a lovely break with my family and dog, we all enjoyed the lodge very much it was so comfy and we all especially enjoyed the hot tub.”

The lodge itself was spotless with everything we needed for our stay and it is set in a great park, the kids found plenty to keep themselves occupied as did the adults. The surrounding towns and villages were beautiful plenty of lovely walks and nice place for eating out in pubs and hotels with nice people. Looking forward to booking for next year. What did you enjoy most about your stay? I enjoyed everything about the holiday What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The boat trip out on the lake was beautiful well worth the money.

- Mrs Margaret Macduff, Jul 2019
Mrs Deanna Sykes Jul 2019

“Had a lovely week, we were very lucky with the weather which is a bonus.”

Family enjoyed park and lodge. What did you enjoy most about your stay? Fabulous weather and lovely location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Hawkshead

- Mrs Deanna Sykes, Jul 2019

Thank you for your very kind review, we are so pleased to hear you enjoyed your stay. Owls Nook is a very comfortable lodge, with space for up to 7 guests it is perfect for a large family break. Located close to the facilities onsite and with a lovely hot tub is enjoy throughout your stay, it is easy to see why this lodge is popular amongst our guests. We look forward to welcoming you back for another stay soon. Property Owner
Miss Nicole Jones Jun 2019

“We stayed for 4 nights at owls nook it's a lovely little lodge but I think it could do with abit of a refurbishment as you can tell in some areas that it is one of the older lodges.”

I also noticed that I dont think our toilet had been cleaned which was abit of a disappoinment and felt abit uncomfortable. The other was we had abit of trouble with the door to the lodge, it's not very secure even when locked. The beds are abit hard too so you dont get a very good night's sleep. We would defo book again but maybe not for this lodge. Everything was only minor bad points the main thing was the toilet not being clean but apart from that the location is perfect and we had a really nice time, I would defo be returning and defo recommend to others. What did you enjoy most about your stay? The locations near by, the camp site was lovely and clean and staff were friendly What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Pop to windermere and hire a little boat for an hour or 2 really good to see some views from the lake

- Miss Nicole Jones, Jun 2019
Mrs Janine Denton Jun 2019

“Great value for money lovely lodge and hot tub.”

Slightly tired but would not deter us from re booking. Restaurant and bar on site good but waited a long time to be served. Swimming area nice for kids. Great location What did you enjoy most about your stay? Relaxing What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole 10 min away

- Mrs Janine Denton, Jun 2019
Mr Garrett Kavanagh Apr 2019

“We had a week stay in owls nook lodge with children & grandparents, it was clean & the facilities were great in the lodge, the shower room had been refurbished since our last stay & was a great improvement, the lodge would be a bit cosy for 7 people but is plenty big enough for 4-5 people, the hot tub was especially pleasant after a full day What did you enjoy most about your stay?”

the hot tub for the adults & the football pitch for the boys What one experience (e.g attraction, walk, day out) would you recommend for our future guests? we walked 10 minutes up to Brockhole & took the boat trip to Ambleside & windermere, we were lucky with the weather as the sun was out

- Mr Garrett Kavanagh, Apr 2019
Mr Peter Harris Apr 2019

“Really enjoyed our stay at White Cross Bay in Owls Nook.”

The Lodge had everything we needed and was in a great location. Cosy but spacious too. Perfect. Thank you What did you enjoy most about your stay? The location of lodge and park. Kids loved having the hot tub as well. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Me and my family went on a boat ride on lake Windermere and the port was just a short walk

- Mr Peter Harris, Apr 2019

Thank you for your nice review Peter, it is wonderful to hear you enjoyed your stay. Owls Nook is a very comfortable 3 bedroom lodge with the added bonus of a hot tub to relax in after an enjoyable day out exploring the local area, as you have mentioned, it is perfect and we hope to welcome you back in the future. Property Owner
Mrs Suzanne Orlowski Apr 2019

“Really would recommend staying at the Owls Nook, the accommodation was really good and the hot tub was fantastic.”

The site was a perfect location right on Lake Windermere, very close to all the amenities nearby. The site is spotless and has excellent facilities for families with their dogs. What did you enjoy most about your stay? Location to everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Treetop Lake District - Brockhole

- Mrs Suzanne Orlowski, Apr 2019
Miss Alice Lloyd Apr 2019

“Myself and 3 other adults (1 being 6ft 7), 3 kids and 2 dogs stayed here for a long weekend.”

Would highly recommend. Best weekend ever, it suited us!!! We did loads of walks and coming back to the hot tub was brilliant. So peaceful, beautiful lodge in a beautiful place. What did you enjoy most about your stay? Hot tub with the trees What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We did a walk to bowness took us an hour but with 3 kids. We went to the Peter rabbit museum

- Miss Alice Lloyd, Apr 2019
Mr Chris Woods Mar 2019

“Absolutely fantastic, perfect location, value for money and the bonus of a hot tub warmed and ready to use on arrival.”

What did you enjoy most about your stay? Ability to relax and the location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat cruse on Windermere

- Mr Chris Woods, Mar 2019
Mr David Noon Dec 2018

“This is the second time we What did you enjoy most about your stay?”

Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Any of the beautiful mountains in the lakes.

- Mr David Noon, Dec 2018

Thank you for your review, David and letting us know you had another enjoyable stay at Owls Nook. This three-bedroom lodge with hot tub located on White Cross Bay is ideal as a base from which to explore the Lakes. With many towns, villages and walks close by and the hugely popular, Brockhole ? the Lake District Visitor Centre and attraction, almost neighbouring the park. We have passed on your comments about the size of the fridge freezer and the comfort of the mattresses to the lodge owners for their consideration, and we are sorry for any inconvenience caused. Having said that we are pleased these did not impact on your stay and we are delighted that you will be returning in the future. Property Owner
Miss Paige Dyson Nov 2018

“Owls nook lodge was the perfect weekend away!”

The lodge itself was lovely, spacious and very clean. The owners had kindly provided a lot of utensils for us to use also. The lodge location was only a 10 minute walk from the lake and only a 2 minute walk to the reception area. We visited in the winter however there was outside seating which we cannot wait to use in the summer. We will definitely be returning and staying in owls nook lodge. Thank you for reading! What did you enjoy most about your stay? The hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Lake Windermere

- Miss Paige Dyson, Nov 2018
Mrs Dianne Flanagan Nov 2018

“Well.looked after lodge and comfortable everything was supplied.”

Slight issue with cleaning on arrival but solved immediately and resolved efficiently. My opinion it's only really for 4 ppl even tho it's 3 bedroomed it's a tight squeeze when all in lounge and to all sit round dining table you have to pull it out from wall and make sure everyone sat down as impossible to move round. Overall we had a lovely time staying in playing games as we had 2 children with us. Did try the boathouse pub on site 1 night but very small for size of site (would be tight squeeze in there in summer). What did you enjoy most about your stay? The whole break was enjoyable What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We enjoyed the boat trip from bowness to ambleside

- Mrs Dianne Flanagan, Nov 2018
Mr Richard Jeremy Oct 2018

“We were pleasantly surprised with the general condition of the lodge.”

Never having been to the site before we were made to feel welcome by the site staff. The whole booking procedure and following details were very comprehensive and straight forward. The only problem we encountered was- how to operate the electric hob(having been gas hob users). Eventually, with the help of the site maintenance staff, we managed to get it working. The only other minor inconvenience was the freezer door, which had been damaged prior to our arrival. The hot tub was a delight and was immaculately clean and well maintained .Over-all we had a a relaxing weekend break and look forward to re-booking Owl's Nook Lodge in the not too distant future. We will also recommend it to our friends. What did you enjoy most about your stay? Hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Hire a boat from Bowness.

- Mr Richard Jeremy, Oct 2018
Mrs Joanne Templeton Oct 2018

“The lodge is compact but comfortable and set up with pretty much everything needed.”

I'd be hesitant to say it slept 6 adults as we were a party of 5 and that was pretty much at maximum as far as space and comfort is concerned. Clean rooms with plenty of towels and a nicely done shower room. The hot tub was amazing!! Piping hot on arrival and just the cherry on the cake! The led lights weren't working on the hot tub which was a shame as it would have been nice at night. We enjoyed breakfast on the decking each morning which was lovely! What did you enjoy most about your stay? Hot tub! What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Bowness on Windermere is a stunning place

- Mrs Joanne Templeton, Oct 2018
Mrs Jeanette Hughes Sep 2018

“Really nice lodge, not as basic as we expected.”

Hot tub was great, we all enjoyed using it. Fab time What did you enjoy most about your stay? Comfortable lodge and nice to have the dogs with us. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole is so close and you can pick up the boat from there.

- Mrs Jeanette Hughes, Sep 2018
Mrs Nicola Currie Aug 2018

“We stayed for a short weekend break in August.”

The lodge provided everything we needed for a comfortable break..hot tub was excellent. The lodge was a short distance away from the swimming pool and restaurant/bar. Lake Windermere is 10 mins drive away. Whilst staying here we ate out at the pub, both in Whitecross bay and at nearby Limefitt. Meals were tasty and affordable. We did have a small issue with the drain in the shower which was quickly sorted by maintenance. What did you enjoy most about your stay? the hot tub! Bowness and Windermere and the aquarium of the Lakes was good too. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Bridge house Ambleside

- Mrs Nicola Currie, Aug 2018

Thanks for your review Nicola. We were pleased to hear the lodge had everything you needed for a comfortable stay. Thank you for letting us know about the problem you had with the shower and we were pleased to assist. We apologise for any inconvenience caused. Owls Nook has quickly become a favourite with guests looking for a great value stay in comfortable, basic accommodation. Property Owner
Mrs Wendy Mcpherson Jul 2018

“Had wonderful stay great place well equipped wonderful site near lake Windermere marina loved hot tub nice and quiet set in woodland would definitely come back What did you enjoy most about your stay?”

Setting it was everything I could of wished for What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We went for a walk around tarn hows lovely walk easy one then went to coniston lake on a cruise round lake

- Mrs Wendy Mcpherson, Jul 2018
Mrs Jennifer Williams Jun 2018

“This is the third lodge I have stayed in at White Cross Bay and every time has been fantastic.”

The lodge was spacious and well equipped. The hot tub was wonderful after a long day hiking up the hills. I will definitely be back. This is a dog friendly lodge and although I have a dog, I couldn What did you enjoy most about your stay? The hot tub and location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk from Rydal Water to Grasmere

- Mrs Jennifer Williams, Jun 2018
Mr David Broderick Jun 2018

“We had a great week and family holiday here at owls nook the lodge was in general clean and tidy a could not pick on certain things but your on holiday what's the point the lodge had some nice hidden surprises like washing up liquid toilet roll etc had two small issues one with the hot tub and the other the DVD player, after phoning the helpline on both occasions these issues were dealt with within an hour impressive !”

! Would stop here again as in a nice quiet location and safe What did you enjoy most about your stay? Hot tub , location weather What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brokhole walking distance great for families, south lakes zoo

- Mr David Broderick, Jun 2018

Thank you for the review, David and we are delighted to hear you enjoyed your stay, in fact had a great week. What more can be said? As Owls Nook can accommodate 7 guests it is ideal for larger families. A great value lodge and with hot tub, perfect! We were happy to hear the issues were quickly resolved for you, and thank you for your kind words. We will be so pleased to welcome you again for another family holiday in the near future. Property Owner

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Summary

Single storey
Three bedrooms: 2 x double with Smart TV, 1 x children’s bunk with Smart TV
Shower room with walk-in shower, basin, heated towel rail and WC
Open-plan living space with kitchen, dining and sitting area with electric fire
Gas central heating with electric fire
Electric oven and hob, microwave, fridge/freezer, dishwasher, 4 x Smart TV, DVD player, selection of books and games, WiFi
Hot Tub - to be used between 10am and 10pm only
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off-road parking for two cars
Decking with furniture and hot tub
Two well-behaved dogs welcome
Please note that the charging of electric vehicles is not permitted at this lodge, the nearest charging point can be found at Booths Supermarket in Windermere
Sorry, no smoking
Shop 1.1 miles, pub 2.4 miles
Note: WiFi may be weak with high usage, please only use for page browsing and sending emails
Note: A maximum of 6 adults can stay at one time and a maximum of 3 children can stay at any one time (with 4 adults)
Access to the local leisure facilities is complimentary and can be withdrawn at any time without financial penalty, we as the letting agent or the property owner cannot be held responsible for this provision in service, as it’s subject to third-party provider located off site.

The property

Resting in the Langdale area of White Cross Bay is this delightful, three-bedroom lodge, Owls Nook Lodge.

Presented to a lovely standard, this inviting abode offers a snug spot to return after your fun-filled days of exploring the Lake District.

Discover the open-plan living space, complete with a sumptuous corner leather sofa to lounge on, complemented by an electric fire and a Smart TV, so you’ll no have trouble relaxing here.

Allow the chef of the group to get acquainted in the kitchen, boasting an electric oven and hob, microwave, fridge/freezer and even a dishwasher, so you won’t have to lift a finger when it comes to washing up!

Serve up home-cooked meals at the dining table before popping open a bottle of wine and toasting to a long-awaited family getaway!

As the evening comes to a close, retire to either of the three bedrooms, all of which offer fitted storage, plush furnishings and Smart TVs.

There are two doubles followed by a bunk bedroom for children, serviced by a modern shower room with sleek fixtures and fittings.

Continuing to impress, to the exterior is a spacious decking with private hot tub, ideal for enjoying a few glasses of prosecco under the stars, while there is also secure bike storage for those keen cyclists.

On-site you are spoilt for things to do; take a splash in the pool, reward yourself with a meal in the restaurant and enjoy some entertainment at the bar.

Just 500 yards up the road is Brockhole Lake District Visitor Centre home to its gardens, house, café, restaurant, walks, boats and adventure playground and Tree Top Trek, offering something for the whole family!

Venture into Windermere village, just two miles away, where you can find a wealth of shops, cafés and pubs to sample, or head into Bowness for award-winning restaurants and magnificent attractions including the World of Beatrix Potter, sure to be hit with literacy lovers!

The area is a haven for walkers, cyclists and adventurers alike, boasting a myriad of routes around Lake Windermere and through woodlands such as Grizedale Forest, as well as watersporting opportunities for the more active.

Enjoy the attractions of the Lakelands during a stay at Owls Nook Lodge.

Note: This property has a Good Housekeeping bond of £100.

View on map

About the location

WINDERMERE

Ambleside 5 miles; Kendal 8.7 miles.

The twin towns of Bowness and Windermere are both vibrant, fun-filled places set within the splendid scenery of the Lake District. Both towns provide a range of amenities, shops and restaurants to suit all tastes whilst Ambleside offers the additional attraction of a boat ride to Bowness, the Lakeside Aquarium and Beatrix Potter's 'Hill Top House' at Sawrey. Grizedale Forest Park is within easy driving distance and is home to a range of activities including many good walks, mountain biking and the 'Go Ape' adventure park. The region also boasts many National Trust properties as well as a variety of water sports for those who prefer a more adrenaline-fuelled trip. Children will enjoy a trip to the 'World of Beatrix Potter' in Bowness whilst the villages of Grasmere, Coniston Water, Kendal, Keswick and the Lakeland Mountains are all within easy reach.

Owls Nook is accessed by 5 wooden steps to the decking. The lodge is then all on the same ground floor level.

There is insufficient space to fit a travel cot in any of the bedrooms and would have to be placed in the living room area. Please bring your own travel cot and highchair as they are not provided.

White Cross Bay has its own onsite facilities. You will need to purchase a complex pass from reception which includes the use of the pool, entertainment and access to bar and restaurant. The prices are subject to change by park management.

Complimentary WiFi is provided by the park and subject to fair usage guidelines, Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to, WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes, This is only suitable for page browsing and sending emails, Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi, We are not held responsible or liable for the WiFi on the park. If you encounter any issues with the WiFi, please contact White Cross Bay reception.

There is a Good Housekeeping Bond of £100 for this property.

Please note that the charging of electric vehicles is not permitted at this lodge.
The nearest charging point can be found at Booths Supermarket in Windermere.

Park Rules and Operations – White Cross Bay

All holiday parks are owned and managed by a separate company to ourselves. Lake District Lodge Holidays has no association with the owners of these parks or responsibility for the provision of services they offer. At certain times of year, there maybe a reduction in those services, which is outside of our control.

Commercial vehicles, caravans, camper vans, Hen or Stag parties are not permitted onsite. Dogs must be kept on leads at all times and are not be left alone in the lodges at any point during your stay.

You will be staying on an operational holiday park, which means work may be undertaken from time to time by the park owners during your stay. Although Lake District Lodge Holidays will always try to inform guests in advance if something may impact on a stay and if we have prior knowledge. We cannot be held responsible or accept any liability for park operations of which are outside of our control and which we have no knowledge of.

Any issues relating to a stay at a privately owned lodge should be reported back through Lake District Lodge Holidays as the park are not responsible for managing the lodge or booking for private sublet guests during their stay.

Hot Tubs

For the comfort of other holidays guests we request that noise is kept to a minimum. Usage of the hot tub is between 10am and 10pm only. If you are found to breach these timings then you may be asked to vacate the park with no call for a refund.

All hot tubs are maintained to strict industry standards and HSE guidelines by separate qualified independent contractors on behalf of the property owners. This includes changing the water between guest stays and checking the water condition on a regular basis.

Whilst every effort is made to have a hot tub ready for immediate use by the arrival time stated, this may not always be possible. In such cases the hot tub will usually be ready to use later that day unless otherwise advised. In such cases no compensation or refund is payable unless the hot tub is faulty.

Information about using a hot tub safely is provided at all lodges with a hot tub and on a prominent notice near the tub. All hot tub users should wear an appropriate bathing suit. Usage of a hot tub is at a guests own risk and Lake District Lodge Holidays accepts no liability for anything which may happen to a guest as a direct result of using a hot tub.

This property offers the following short breaks:

Off-season
Christmas

Your selection:

Features

Reviews & Ratings

“Me and my family stay here Sep 2024, I would not recommend a stay at owl nook the cleanliness was a zero you could tell that the lodge had not been deep cleaned for sometime, there was cobwebs on the ceiling and mould around the shower base.”

“Need working doing to the lodge, smells the damp and mould, sofa needs re newing, stains on the duvets”

“Fantastic lodge in a great location.”

“Having previously used Sykes Cottages we expected to be completely satisfied with our choice of Owls Nook, but reality did not match the pictures.”

“Since you ask for my opinion here it is….”

“You know what; we had a great holiday.”

“Our holiday was cut short due to stench and filthy matresses in 1 of the rooms.”

“This lodge looked a lot bigger in photos and the sofa is not big enough for everyone when the lodge is at full capacity.”

“We were a party of three adults and four children and thoroughly enjoyed our stay.”

“General hygiene was fine but we did find furnishings that were either old and stained even some mould.”

“We had a lovely stay at the lodge.”

“We all absolutely loved it, after reading previous reviews i was expecting the lodge to be tiny and unwelcoming but it was absolutely not, it was lovely and cosy it was clean and very comfortable.”

“As previously reported, the door to the property is difficult to lock/unlock as it appears to be misaligned with signs of previous maintenance apparent.”

“Advertised for 7 people but really not enough room, we were 4 adults and 3 children and very crammed.”

“Amazing property, really clean had everything we needed, really close to ...”

“We were comfortable and enjoyed our weekend overall, facilities were decent.”

“We have stayed at this lodge before, and it was OK.”

“We had a lovely stay in this lodge.”

“Lovely location, but very tired lodge, 2 of the bedrooms had damage to the ...”

“We were a bit apprehensive due to the other reviews, however we had a lovely stay.”

“I feel a lot of the recent reviews have been a bit unfair.”

“I have previously phoned on the day of arrival to advise that this 'Owls Nook' lodge was exceptionally shabby.”

“Lovely park set in a beautiful part of the Lake District.”

“Lovely stay and park however, There was a couple of issues which I think you should address 1.”

“Me and my partner booked to stay here for 4 days Monday to Friday in May.”

“Lovely lodge in a great location, definitely looking to return”

“That sofa is very uncomfortable and echoes reviews of previous people you shouldn’t have furniture that you wouldn’t have in your own house it’s worn you can feel wood on the armrest we all had backache of an evening watching a film.”

“Enhoyed the stay.”

“The beds were very uncomfortable.”

“We had a lovely time at the lodge the children really enjoyed the hot tub and we found everything was as it said it was and at a great price!”

“Location was ideal.”

“A nice caravan which was lovely and clean and had everything we needed.”

“We had a greet break away, booking was easy, location is amazing.”

“We’ve holidayed through Sykes for a number of years now and I like to go by my own judgement on the property we rent and not be put off by reviews.”

“We rented this property based on its close proximity to the lake, pet friendliness and having the hot tub.”

“We have stayed here before and it is a lovely spot.”

“The blinds in the 1st bedroom did not open and close properly we had to just tie them up and the big blind in the small bedroom would not open at all which made the already dark room very dark.”

“Had a great stay.”

“Had brill time at owl Nook been to there 3 times shame we couldn't get the same again at owl Nook clean and tidy hot tub brill.”

“Beautiful lodge in a fab location.”

“Lovely lodge, we loved staying in it, very clean and loved relaxing on the varanda and in the hot tub.”

“Lovely lodge, spotless, fab location.”

“Although we had a lovely stay at Owls Nook, we won’t be returning to this lodge when there are more modern, bigger lodges for the same price.”

“We have stayed at White Cross Bay many times, in a few different lodges but have never experienced damp as bad as at Owls Nook.”

“Loved our stay and will be booking again.”

“The Wi-Fi situation could be improved significantly.”

“The cafe you have some of your staff were rude a part from that every thing was ok”

“Nice clean lodge, but mattresses and pillows need renewing, mattresses very thin and hard as are the pillows, resulting in an uncomfortable nights sleep.”

“Lodge was great - we noticed some negative comments about cleanliness prior to going but it was very clean and modern kitchen etc.”

“The lodge was lovely and the hot tub a real bonus to be able to relax in the evenings .”

“The lodge was lovely!”

“Please refer to case reference cor 224567 CF.”

“It would be useful to have a working vacuum cleaner so that we can maintain upkeep of the property over the course of our stay.”

“We had a fabulous 7 nights at Owls Nook.”

“Was nice 3 nights stay all clean and tidy good location hot tub was lush good food on onsite bar would stay again What did you enjoy most about your stay?”

“The Owls Nook was in a quiet nice location, easy to find.”

“Lovely holiday, the kids loved their daily hot tub session!”

“Ok so it What did you enjoy most about your stay?”

“Recently home from a 4 night stay in Owls Nook.”

“Had a terrible stay from start to finish.”

“We stayed here for a week as a family of 5/6 (6 for one night luckily) for new year with 2 other families staying in other lodges.”

“We spent 3 nights at Owls Nook Lodge in the run up to Christmas, we were very pleasantly surprised at how cosy and clean the lodge was.”

“Lodge was clean & mostly comfortable, mattress on beds not the best & pillows read hard,.”

“A lovely park, great facilities, nice hot tub, only gripe was the awful, uncomfortable mattresses on every bed, even our 3 year old could feel the springs.”

“Everything was clean when we arrived!”

“So many problems with the lodge such as it wasn What did you enjoy most about your stay?”

“My wife and I had a wonderful stay at Owls Nook in mid September with our dog.”

“Everything about our stay was hassle free from check in to check out.”

“Had a lovely break with my family and dog, we all enjoyed the lodge very much it was so comfy and we all especially enjoyed the hot tub.”

“Had a lovely week, we were very lucky with the weather which is a bonus.”

“We stayed for 4 nights at owls nook it's a lovely little lodge but I think it could do with abit of a refurbishment as you can tell in some areas that it is one of the older lodges.”

“Great value for money lovely lodge and hot tub.”

“Really enjoyed our stay at White Cross Bay in Owls Nook.”

“Really would recommend staying at the Owls Nook, the accommodation was really good and the hot tub was fantastic.”

“Myself and 3 other adults (1 being 6ft 7), 3 kids and 2 dogs stayed here for a long weekend.”

“Absolutely fantastic, perfect location, value for money and the bonus of a hot tub warmed and ready to use on arrival.”

“This is the second time we What did you enjoy most about your stay?”